Articles & Guides
How to report litter so someone can act on it, how the reporting apps compare, and what CleanSpot looks like from inside a council.
Reporting & disposal
- How to report litter or illegal dumpingA practical guide to reporting litter, fly-tipping and dumped rubbish: what to photograph, who receives the report, and what happens next.
- Reporting illegal dumping in PortugalWhere to report illegal dumping of waste and construction debris in Portugal, what a report needs to contain, and what the law says about fines.
- Bulky waste collection in Portugal ("monos")How to book free bulky waste collection from your Portuguese council, what counts as "monos", and what to do when someone leaves furniture in the street.
- Bulky waste collection in Spain ("enseres")How to book free bulky waste collection from a Spanish council, what counts as "enseres", the collection time window, and what to do when the item is not yours.
- Abandoned vehicles in Spain: how to report oneWhen a car counts as legally abandoned in Spain, what article 106 of the Traffic Law requires, how to report it to the council, and what happens next.
- What goes in each recycling container in SpainYellow, blue, green, brown and grey: what belongs in each Spanish recycling container, the most common mistakes, and what has to go to a punto limpio.
- Dog fouling in Spain: the rules and the finesPicking up after your dog is required by municipal ordinance across Spain. What the rules say, where the bag goes, and why more councils are using canine DNA registers.
- How to report illegal dumping in SpainWho to report illegal dumping to in Spain: the council, the region, or SEPRONA. What the report must contain and what Ley 7/2022 sets out as penalties.
- Where to dispose of electrical and electronic waste in SpainGetting rid of an appliance or electronic device is free in Spain. What RD 110/2015 obliges shops to do, and where to take it if you are not buying anything.
- Potholes in Spain: reporting one and claiming for damageHow to report a pothole to a Spanish council and, if it wrecked a wheel, how to file a responsabilidad patrimonial claim: deadline, evidence and procedure.
- Waste on private land in Spain: what the council can doA plot full of rubbish or scrub is not untouchable. What the owner is obliged to do, how to request an orden de ejecución, and why subsidiary execution is slow.
- The council is not replying: what you can do in SpainWhat to do when a municipal request or complaint goes unanswered: the duty to resolve, what administrative silence actually means, and who to escalate to.
- Fly-tipping in France: 2026 fines and how to report itFrench fly-tipping fines changed on 5 June 2026. Up-to-date amounts by contravention class, who to report to, and what powers the mayor has.
- Bulky waste collection in France ("encombrants")How to get bulky waste collected free by your French commune, what is refused at collection, and what to do when furniture is abandoned in the street.
- Waste sorting in France: what goes in the yellow binSince 2023 all packaging goes in the French yellow bin. What is accepted, the most common sorting errors, and why you must never sort into a closed bag.
- Illegal waste dumping in Germany: fines and how to report itWhat illegal dumping costs in Germany, why the fine depends on your Bundesland, who to report a dump to, and what a usable report contains.
- Bulky waste in Germany: registering a Sperrmüll collectionHow to register bulky waste collection in Germany, how long the wait is, what is excluded, and what to do when someone else’s furniture appears outside your door.
- Illegal waste dumping in Italy: current fines and how to report itWhat abandoning waste costs in Italy after the 2025 amendments, the difference between criminal and administrative sanctions, and who to report a dump to.
- Illegal waste dumping in the Netherlands: the law and how to report itWhy dumping waste is an economic offence in the Netherlands, who enforces it, what happens to the clean-up costs, and how to file a usable report.
- Illegal dumping in Poland: reporting it and the penaltiesWhere to report an illegal dump in Poland, the difference between the art. 154 misdemeanour and the art. 183 criminal offence, and what a report should contain.
- Waste sorting in Poland: which bin takes whatThe five fractions of Poland’s unified sorting system, what belongs in each colour, the commonest mistakes, and what failing to sort actually costs.
- Waste sorting in the Netherlands: what PMD accepts since 2026Dutch PMD rules widened on 1 January 2026. What is now accepted, what still is not, and why you have to check your own municipality first.
- Waste sorting in Italy: the mistakes that actually matterItalian sorting rules vary by Comune. Here are the ones that hold everywhere, and the errors that ruin entire loads.
- Illegal dumping in Greece: fines and how to report itWhat Greek law provides on uncontrolled dumping, why the fine depends on your municipality, and what a usable report needs to contain.
- Illegal waste dumping in Brazil: the law and how to report itWhy irregular disposal is an environmental crime in Brazil, why hiring a skip does not discharge your liability, and where to dispose of waste free.
- Illegal dumping in Romania: current fines and how to report itWhat abandoning waste costs in Romania under OUG 92/2021, why the older figures still circulate, and where to report an illegal dump.
- Illegal dumping in Turkey: penalties and how to report itTurkish environmental fines are revalued annually. The 2026 amounts, why the figure changes every year, where to report, and what a report needs.
- Fly-tipping in the UK: the law, the fines and how to report itWhy fly-tipping is a criminal offence in the UK, why the fine depends on the council, and how the householder duty of care can make you liable for someone else’s dumping.
- Littering and dumping in Sweden: the law and the finesWhat the Swedish Environmental Code says about littering, why cigarette butts have been fineable since 2022, and how to report illegal dumping.
- Illegal dumping in Czechia: what it costs and how to report itWhy even a single bag beside a bin is legally an illegal dump, what fine an individual faces under the Czech waste act, and who to report it to.
- Illegal dumping in Japan: penalties and bulky waste rulesIllegal dumping in Japan carries up to 5 years or a ¥10 million fine for an individual. How the paid bulky-waste system works, and how to report dumping.
- Illegal dumping in Indonesia: the rules, the penalties and how to report itWhat UU 18/2008 says about dumping and burning waste, why the fine differs by region, and where to report illegal dumping.
- Illegal dumping in South Korea: fines, bag rules and reportingWhat the Wastes Control Act penalises, why using the wrong bag is itself an offence, and how reporting works including the 20% reporter reward.
- Littering and dumping fines in VietnamThe exact amounts set by Decree 45/2022/ND-CP for each act: cigarette ends, dumping in public areas, on pavements and into the urban drainage system.
- Dumping waste in public in Thailand: the law, fines and rewardsWhat the 1992 Cleanliness Act prohibits, the fines, how to report, and the informant reward that gives Bangkok reporters half of the fine imposed.
- Waste sorting rules and penalties in ChinaHow Shanghai’s waste management regulation penalises mixed disposal, why the fine attaches to refusing to correct rather than to the mistake, and how to report dumping.
- Littering and illegal dumping in Taiwan: fines and reportingWhat article 27 of Taiwan’s Waste Disposal Act actually prohibits, the fine range, who to report dumping to, and what a useful report contains.
- Littering, burning and segregation rules in IndiaWhat the Solid Waste Management Rules 2016 make mandatory, why the spot fine differs in every city, and where to report illegal dumping.
- Illegal dumping in the Philippines: penalties under RA 9003What RA 9003 prohibits, the littering fine set in the statute itself, the 30-day notice before a suit, and where to report illegal dumping.
- Illegal dumping in Ukraine: penalties and how to report itWhat the penalties are for waste offences in Ukraine, why they are small, where to report an unauthorised dump, and what a report should contain.
- Illegal dumping in Russia: penalties and where to complainWhat article 8.2 of the Administrative Offences Code provides for unloading waste outside designated sites, why dumping from a car is treated separately, and where to report.
- Illegal dumping in Quebec: what the courts actually imposeWhat Quebec’s Environment Quality Act provides, the amounts courts actually impose, the removal order that can exceed the fine, and where to report.
- Recycling in Portugal: what goes in each ecopontoWhat belongs in the yellow, blue and green bins in Portugal, the packaging rule almost nobody knows, and where to take what does not go in them.
- Reporting an overflowing binWho is responsible for overflowing public bins, how to report one so it actually gets fixed, and why the same bin keeps overflowing.
- Waste dumped on private land in PortugalWho is responsible for a private plot filling with waste, what the council can do about it, and how coercive clearing at the owner's cost works.
- Old appliances in Portugal: where to take themThe free take-back you are entitled to when buying a new appliance, dropping off small devices without buying anything, and where the rest goes.
- Dumped furniture and appliances in the streetA mattress, sofa or fridge dumped on your street: what happens to each, why they sit there for weeks, and how to get them moved.
- Dog fouling in Portugal: the law and the finesThe national duty to pick up after your dog in Portugal, why fines differ so much between councils, and what to do about a spot that is always fouled.
- Reporting a pothole in PortugalHow to tell whether a pothole belongs to the council, Infraestruturas de Portugal or a motorway concessionaire, what to include, and how to claim for damage.
- Abandoned vehicles in Portugal: how to report oneWhat Portuguese law counts as an abandoned vehicle, the Código da Estrada time limits, who to report it to, and what happens after removal.
- How to organise a beach cleanup in PortugalA practical guide to running a beach cleanup in Portugal: who to talk to, what to bring, what to do with what you collect, and how to record the data.
- How to organise a community cleanupA practical guide to running a neighbourhood litter pick: permissions, kit, safety, what to do with the waste, and how to make it repeatable.
- You reported it and nothing happened. Now what?What to do when a report to your council goes unanswered: how to strengthen the case, who to escalate to, and what to realistically expect.
- FixCascais or CleanSpot: reporting problems in CascaisFixCascais is Cascais council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- O Meu Bairro or CleanSpot: reporting problems in OeirasO Meu Bairro is Oeiras council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- Mais Matosinhos or CleanSpot: reporting problems in MatosinhosMais Matosinhos is Matosinhos council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- Eu Participo or CleanSpot: reporting problems in SeixalEu Participo is Seixal council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- CityFy or CleanSpot: reporting problems in GuimarãesCityFy is Guimarães council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- @Coimbra or CleanSpot: reporting problems in CoimbraThe @Coimbra app is Coimbra council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- Reporting problems in Famalicão: YourPlace or CleanSpotFamalicão YourPlace is Vila Nova de Famalicão council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- Leiria Repara or CleanSpot: reporting problems in LeiriaLeiria Repara is Leiria council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- Funchal Alerta or CleanSpot: reporting problems in FunchalFunchal Alerta is Funchal council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- Alerta TVedras or CleanSpot: reporting problems in Torres VedrasAlerta TVedras is Torres Vedras council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- APP Aveiro or CleanSpot: reporting problems in AveiroAPP Aveiro is Aveiro council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- Aqui Barreiro or CleanSpot: reporting problems in BarreiroAqui Barreiro is Barreiro council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- Reporting problems in Faro: the council platform and CleanSpotThe council’s reporting platform is Faro council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- Moita+Próxima or CleanSpot: reporting problems in MoitaMoita+Próxima is Moita council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- Geo24 Loulé or CleanSpot: reporting problems in LouléGeo24 Loulé is Loulé council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- How to report street problems in Paredes, PortugalThe «Fale com os Serviços» form is Paredes council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- How to report street problems in Ponta Delgada, AzoresThe council’s reports and suggestions form is Ponta Delgada council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- How to report street problems in Maia, PortugalThe «Fale Connosco» reports form is Maia council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- SOS Setúbal or CleanSpot: reporting problems in SetúbalThe SOS Setúbal form is Setúbal council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- How to report dumped rubbish in Amadora, PortugalThe «Missão: Cidade Limpa» form is Amadora council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works nationwide. Contacts and how to use both.
- How to report street problems in Vila Franca de Xira, PortugalVila Franca de Xira council routes reports to the national A Minha Rua form. The council’s contacts, what to put in a report, and CleanSpot’s public map.
- How to report street problems in Barcelos, PortugalBarcelos council routes reports to the national A Minha Rua form. The council’s contacts, what to put in a report, and CleanSpot’s public map.
- How to report street problems in Penafiel, PortugalPenafiel council routes reports to the national A Minha Rua form. The council’s contacts, what to put in a report, and CleanSpot’s public map.
- How to report street problems in Odivelas, PortugalOdivelas council routes reports to the national A Minha Rua form. The council’s contacts, what to put in a report, and CleanSpot’s public map.
- How to report street problems in Vila Nova de Gaia, PortugalVila Nova de Gaia has no reporting app. How to report litter, potholes and other problems, the council’s contacts, and CleanSpot’s public map.
- How to report street problems in Porto: Linha Porto and CleanSpotPorto has no reporting app. How to report litter, potholes and other problems, the council’s contacts, and CleanSpot’s public map.
- How to report street problems in Braga, PortugalBraga has no reporting app. How to report litter, potholes and other problems, the council’s contacts, and CleanSpot’s public map.
- How to report street problems in Gondomar, PortugalGondomar has no reporting app. How to report litter, potholes and other problems, the council’s contacts, and CleanSpot’s public map.
- How to report street problems in Santa Maria da Feira, PortugalSanta Maria da Feira has no reporting app. How to report litter, potholes and other problems, the council’s contacts, and CleanSpot’s public map.
- How to report street problems in Valongo, PortugalValongo has no reporting app. How to report litter, potholes and other problems, the council’s contacts, and CleanSpot’s public map.
- How to report street problems in Mafra, PortugalMafra has no reporting app. How to report litter, potholes and other problems, the council’s contacts, and CleanSpot’s public map.
- How to report street problems in Viana do Castelo, PortugalViana do Castelo has no reporting app. How to report litter, potholes and other problems, the council’s contacts, and CleanSpot’s public map.
- How to report street problems in Vila do Conde, PortugalVila do Conde has no reporting app. How to report litter, potholes and other problems, the council’s contacts, and CleanSpot’s public map.
- How to report street problems in Palmela, PortugalPalmela has no reporting app. How to report litter, potholes and other problems, the council’s contacts, and CleanSpot’s public map.
- How to report street problems in Santo Tirso, PortugalSanto Tirso has no reporting app. How to report litter, potholes and other problems, the council’s contacts, and CleanSpot’s public map.
- Reporting street problems in Aveiro district, council by councilHow to report litter, potholes and other problems in Aveiro district: the channel and contacts of each of the 19 councils, from Águeda to Vale de Cambra.
- Reporting street problems in Beja district, council by councilHow to report litter, potholes and other problems in Beja district: the channel and contacts of each of the 14 councils, from Aljustrel to Vidigueira.
- Reporting street problems in Braga district, council by councilHow to report litter, potholes and other problems in Braga district: the channel and contacts of each of the 14 councils, from Amares to Vizela.
- Reporting street problems in Bragança district, council by councilHow to report litter, potholes and other problems in Bragança district: the channel and contacts of each of the 12 councils, from Alfândega da Fé to Vinhais.
- Reporting street problems in Castelo Branco district, council by councilHow to report litter, potholes and other problems in Castelo Branco district: the channel and contacts of each of the 11 councils, from Belmonte to Vila Velha de Ródão.
- Reporting street problems in Coimbra district, council by councilHow to report litter, potholes and other problems in Coimbra district: the channel and contacts of each of the 17 councils, from Arganil to Vila Nova de Poiares.
- Reporting street problems in Évora district, council by councilHow to report litter, potholes and other problems in Évora district: the channel and contacts of each of the 14 councils, from Alandroal to Vila Viçosa.
- Reporting street problems in Faro district (the Algarve), council by councilHow to report litter, potholes and other problems in Faro district (the Algarve): the channel and contacts of each of the 16 councils, from Albufeira to Vila Real de Santo António.
- Reporting street problems in Guarda district, council by councilHow to report litter, potholes and other problems in Guarda district: the channel and contacts of each of the 14 councils, from Aguiar da Beira to Vila Nova de Foz Côa.
- Reporting street problems in Leiria district, council by councilHow to report litter, potholes and other problems in Leiria district: the channel and contacts of each of the 16 councils, from Alcobaça to Porto de Mós.
- Reporting street problems in Lisbon district, council by councilHow to report litter, potholes and other problems in Lisbon district: the channel and contacts of each of the 16 councils, from Alenquer to Vila Franca de Xira.
- Reporting street problems in Portalegre district, council by councilHow to report litter, potholes and other problems in Portalegre district: the channel and contacts of each of the 15 councils, from Alter do Chão to Sousel.
- Reporting street problems in Porto district, council by councilHow to report litter, potholes and other problems in Porto district: the channel and contacts of each of the 18 councils, from Amarante to Vila Nova de Gaia.
- Reporting street problems in Santarém district, council by councilHow to report litter, potholes and other problems in Santarém district: the channel and contacts of each of the 21 councils, from Abrantes to Vila Nova da Barquinha.
- Reporting street problems in Setúbal district, council by councilHow to report litter, potholes and other problems in Setúbal district: the channel and contacts of each of the 13 councils, from Alcácer do Sal to Sines.
- Reporting street problems in Viana do Castelo district, council by councilHow to report litter, potholes and other problems in Viana do Castelo district: the channel and contacts of each of the 10 councils, from Arcos de Valdevez to Vila Nova de Cerveira.
- Reporting street problems in Vila Real district, council by councilHow to report litter, potholes and other problems in Vila Real district: the channel and contacts of each of the 14 councils, from Alijó to Vila Real.
- Reporting street problems in Viseu district, council by councilHow to report litter, potholes and other problems in Viseu district: the channel and contacts of each of the 24 councils, from Armamar to Vouzela.
- Reporting street problems in the Azores, council by councilHow to report litter, potholes and other problems in the Azores: the channel and contacts of each of the 19 councils, from Angra do Heroísmo to Vila Franca do Campo.
- Reporting street problems in Madeira, council by councilHow to report litter, potholes and other problems in Madeira: the channel and contacts of each of the 11 councils, from Calheta (Madeira) to São Vicente.
- Avisos Madrid or CleanSpot: reporting street problems in MadridAvisos Madrid is Madrid city council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works anywhere. Contacts and how to use both.
- IRIS or CleanSpot: reporting street problems in BarcelonaIRIS is Barcelona city council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works anywhere. Contacts and how to use both.
- AppValència or CleanSpot: reporting street problems in ValenciaAppValència is Valencia city council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works anywhere. Contacts and how to use both.
- App Sevilla or CleanSpot: reporting street problems in SevillaThe Sevilla app is Sevilla city council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works anywhere. Contacts and how to use both.
- 010 de Zaragoza or CleanSpot: reporting street problems in ZaragozaThe 010 line is Zaragoza city council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works anywhere. Contacts and how to use both.
- Málaga Funciona or CleanSpot: reporting street problems in MálagaMálaga Funciona is Málaga city council’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works anywhere. Contacts and how to use both.
- Fell on the street in Spain? Claiming against the councilA loose paving stone, a tree pit, a sunken cover. When a Spanish council is liable, the one-year deadline from recovery, and the evidence to gather the same day.
- Street light out in Spain: how to report itStreet lighting is a service every Spanish municipality must provide by law. What to note, when it is urgent, and how to tell one dead lamp from a fault on the whole street.
- Free bulky waste pickup in Italy: Rome and MilanSofas, mattresses, furniture: home pickup is often free within limits. The rules of AMA in Rome and AMSA in Milan, and what to do when the items on the street are not yours.
- Reporting dumped rubbish in Berlin, GermanyOrdnungsamt-Online is Berlin’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works anywhere. Contacts and how to use both.
- Reporting dumped rubbish in Hamburg, GermanyThe Stadtreinigung’s «Saubere Stadt» hotline is Hamburg’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works anywhere. Contacts and how to use both.
- Reporting dumped rubbish in Köln, Germany«Sag’s uns» is Köln’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works anywhere. Contacts and how to use both.
- Reporting dumped rubbish in München, GermanyThe city’s online form is München’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works anywhere. Contacts and how to use both.
- Reporting dumped rubbish in Frankfurt, GermanyThe ffm.de Mängelmelder is Frankfurt’s reporting channel. CleanSpot adds a public map, neighbours and cleanups, and works anywhere. Contacts and how to use both.
- Plogging: picking up litter while you run, togetherPlogging started in Stockholm in 2016 and has spread to more than 40 countries. How to start, what never to pick up, and how to turn it into a regular group run.
- How to start a litter-picking group in your areaKit you can borrow from the council, where not to pick, what to do with the bags, insurance, and how to keep a group going after the first Saturday.
- Fell on a pavement in Portugal? Claiming from the councilA loose cobble, a hole, an uneven cover. When a Portuguese council is liable, the three-year limit, and the evidence to gather on the day.
- Building rubble in Spain: where it goes, and reporting dumped rubbleRubble from small home works counts as household waste under Spanish law, so the council must provide an outlet. Where to take it, what to ask for if someone removes it, and how to report dumping.
- World Cleanup Day (20 September): how to take part locallyWorld Cleanup Day is on 20 September every year. How to join a cleanup near you or run your own, what to sort out beforehand, and how to keep it going after the day.
- Abandoned car in Italy: when you can report it and what happensA car parked for months is not necessarily abandoned. What DM 460/1999 says, who to report it to, the 60 days before scrapping, and what to do if it is in a private courtyard.
How CleanSpot compares
- Litter reporting apps: what to compareSeven things that decide whether a litter reporting app actually gets rubbish collected, and how CleanSpot answers each of them.
- CleanSpot vs FixMyStreetFixMyStreet routes a report to a council. CleanSpot routes it automatically from the coordinates, then gives the neighbourhood the tools to clean it.
- CleanSpot vs A Minha Rua (Portugal)A Minha Rua works in participating councils. CleanSpot works wherever you are, routes by administrative polygon down to the parish, and brings the community that fixes things.
- CleanSpot vs Sintra Resolve: how they differSintra Resolve is the official channel of one Portuguese council. CleanSpot is a public network that works in any municipality. A sourced, dated comparison.
- CleanSpot vs Almada Mais Perto: how they differAlmada Mais Perto is one council's official channel and asks for a taxpayer number to file a report. CleanSpot works in any municipality without that step.
- CleanSpot vs Línea Verde: how they differLínea Verde works in the Spanish councils that subscribe to it. CleanSpot works in any municipality, with a public map and a community. A sourced comparison.
- CleanSpot vs Mais Perto de Si (Loures): how they differLoures council’s app routes to the council, the parish or SIMAR. CleanSpot works in any municipality and asks for no tax number. A sourced comparison.
- Portuguese council reporting apps: the full listWhich channel each Portuguese council offers for reporting street problems: its own app, A Minha Rua, or just phone and email. 24 with their own channel, 11 with none.
For municipalities
- Litter reporting software for municipalitiesA citizen reporting and cleanup dispatch platform for local authorities: triage, assignment to teams or contractors, resolution tracking and scheduled reports.
- CleanSpot for Portuguese municipalitiesHow CleanSpot works inside a Portuguese council: triage of citizen reports, assignment to teams or contractors, and tracking through to resolution.
- Choosing a citizen reporting platformWhat to evaluate when buying a citizen reporting platform for a municipality: adoption risk, dispatch, recurrence data, data protection and total cost.
- Data protection and GDPRHow CleanSpot handles personal data: what is public, what is not, where it is hosted, what residents can delete, and what municipal staff can see.