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Reporting street problems in Viana do Castelo district

Each council’s channel, its contacts and what it lacks, across all 10 municipalities, and one app that works in every one of them.

Last updated: 2026-10-19

What we found in Viana do Castelo district

We read the site of each of the 10 councils: 4 have their own reporting channel and 5 have nothing beyond general contacts. For 1 the site could not be read.

Each channel serves only its own municipality and nearly always keeps the report between the resident and the services. CleanSpot is the same app in all of them: municipality and parish come from the coordinates automatically, and every report sits on a public map where neighbours see it and can help.

Arcos de Valdevez

We could not read Arcos de Valdevez council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

Caminha

We found no channel on Caminha council’s site for reporting public-space problems. Use the general contacts, and CleanSpot for the public record.

  • Phone: 258 710 300
  • Email: geral@cm-caminha.pt

Melgaço

We found no channel on Melgaço council’s site for reporting public-space problems. Use the general contacts, and CleanSpot for the public record.

  • Phone: 251 410 100
  • Email: geral@cm-melgaco.pt

Monção

Monção council has its own channel for public-space reports: the ScanMonção app, on the Infracontrol platform, with an equivalent web form.

Paredes de Coura

We found no channel on Paredes de Coura council’s site for reporting public-space problems. Use the general contacts, and CleanSpot for the public record.

  • Phone: 251 780 100
  • Email: geral@paredesdecoura.pt

Ponte da Barca

Ponte da Barca council has its own channel for public-space reports: a «Participação de Ocorrências» page.

  • Phone: 258 480 180
  • Email: geral@cmpb.pt

Ponte de Lima

We found no channel on Ponte de Lima council’s site for reporting public-space problems. Use the general contacts, and CleanSpot for the public record.

It has the Ponte de Lima council app, which the site does not present as a reporting channel.

  • Phone: 258 900 400
  • Email: geral@cm-pontedelima.pt

Valença

We found no channel on Valença council’s site for reporting public-space problems. Use the general contacts, and CleanSpot for the public record.

  • Phone: 251 809 500
  • Email: geral@cm-valenca.pt

Viana do Castelo

Viana do Castelo council has its own channel. It has a dedicated guide on this site, with contacts and how it works.

Vila Nova de Cerveira

Vila Nova de Cerveira council has its own channel for public-space reports: a «Participação de Ocorrências» menu entry.

  • Phone: 251 708 020
  • Email: geral@cm-vncerveira.pt

What CleanSpot adds, in any of these municipalities

  • A public map with the date, photo and coordinates of every report
  • Neighbours who confirm, add photos and volunteer to clear it
  • Group cleanups, with invitations and a shared recap
  • Location history, to show the council the problem keeps coming back
  • Works offline, in 30 languages, free and with no advertising

Sources

My council has no app. How do I report?

Through the council’s general contacts, or A Minha Rua if the municipality has joined it. And on CleanSpot, which works in every municipality and puts the problem on a public map, visible to neighbours and services.

Does CleanSpot send my report to the council?

When a council subscribes to CleanSpot’s municipal dashboard, reports in its territory land there directly, with triage, assignment and tracking. Until then the report is public and anyone can see it on the map; use the council’s channel too.