All articles & guides

Reporting street problems in the Azores

Each council’s channel, its contacts and what it lacks, across all 19 municipalities, and one app that works in every one of them.

Last updated: 2026-10-19

What we found in the Azores

We read the site of each of the 19 councils: 2 have their own reporting channel and 3 have nothing beyond general contacts. For 14 the site could not be read.

Each channel serves only its own municipality and nearly always keeps the report between the resident and the services. CleanSpot is the same app in all of them: municipality and parish come from the coordinates automatically, and every report sits on a public map where neighbours see it and can help.

Angra do Heroísmo

We found no channel on Angra do Heroísmo council’s site for reporting public-space problems. Use the general contacts, and CleanSpot for the public record.

Council services are at myangra.cmah.pt and in the MyAngra app, which the site does not describe as a reporting channel.

  • Phone: 295 401 700
  • Email: angra@cmah.pt

Calheta (São Jorge)

We could not read Calheta (São Jorge) council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

Corvo

We could not read Corvo council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

Horta

We could not read Horta council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

Lagoa (São Miguel)

We could not read Lagoa (São Miguel) council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

Lajes das Flores

We could not read Lajes das Flores council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

Lajes do Pico

We could not read Lajes do Pico council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

Madalena

We could not read Madalena council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

Nordeste

We could not read Nordeste council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

Ponta Delgada

Ponta Delgada council has its own channel, o formulário de ocorrências e sugestões. It has a dedicated guide on this site, with contacts and how it works.

Povoação

We found no channel on Povoação council’s site for reporting public-space problems. Use the general contacts, and CleanSpot for the public record.

  • Phone: 296 550 200
  • Email: geral@cm-povoacao.pt

Ribeira Grande

Ribeira Grande council has its own channel for public-space reports: the OurCity app («report problems»).

  • Phone: 296 470 730
  • Email: geralcmrg@cm-ribeiragrande.pt

Santa Cruz da Graciosa

We could not read Santa Cruz da Graciosa council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

Santa Cruz das Flores

We could not read Santa Cruz das Flores council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

São Roque do Pico

We could not read São Roque do Pico council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

Velas

We could not read Velas council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

Vila da Praia da Vitória

We found no channel on Vila da Praia da Vitória council’s site for reporting public-space problems. Use the general contacts, and CleanSpot for the public record.

  • Phone: 295 540 200
  • Email: geral@cmpv.pt

Vila do Porto

We could not read Vila do Porto council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

Vila Franca do Campo

We could not read Vila Franca do Campo council’s site when this page was written, so no channel is given here. CleanSpot works there regardless: the municipality is resolved from the coordinates.

What CleanSpot adds, in any of these municipalities

  • A public map with the date, photo and coordinates of every report
  • Neighbours who confirm, add photos and volunteer to clear it
  • Group cleanups, with invitations and a shared recap
  • Location history, to show the council the problem keeps coming back
  • Works offline, in 30 languages, free and with no advertising

Sources

My council has no app. How do I report?

Through the council’s general contacts, or A Minha Rua if the municipality has joined it. And on CleanSpot, which works in every municipality and puts the problem on a public map, visible to neighbours and services.

Does CleanSpot send my report to the council?

When a council subscribes to CleanSpot’s municipal dashboard, reports in its territory land there directly, with triage, assignment and tracking. Until then the report is public and anyone can see it on the map; use the council’s channel too.