Where Línea Verde is ahead
Real coverage. It is deployed in more than 600 Spanish councils by its own figures, the app is free to citizens, it geolocates the report, allows a photo, and notifies the user when their case changes.
And it does something we do not do at all: it runs an environmental consultation service answering citizens by phone, email and web within 24 hours. If your question is which container something unusual goes in, that is a genuine service and we have no equivalent.
And where it is contracted it is the official channel, with the report entering the council's workflow.
Official channel is a status, not a capability
Two things worth separating, because they usually arrive together. Routing a report into a council’s workflow is not something CleanSpot cannot do: the CleanSpot municipal dashboard has a triage inbox scoped to the territory, assignment to internal crews or external contractors, tracking through to closure, analytics, and configurable email reports at whatever cadence the council wants.
The difference is not technical, it is adoption. This authority has adopted its own app; where a council subscribes to CleanSpot, reports enter the same kind of workflow.
And adoption cuts both ways. A municipal app exists only where it has been bought and configured. CleanSpot also works in every municipality where nothing has been adopted at all, which is most of them.
The structural difference: the council has to subscribe
Línea Verde works in municipalities that have contracted it. That is its model and it is not a criticism, but it defines exactly where its usefulness ends.
If you live in one of those councils, good. If you live in any of the thousands of Spanish municipalities without it, the app does nothing for you, and it does nothing once you leave your own municipality either.
CleanSpot does not depend on anyone contracting anything. It resolves the municipality from the coordinates of the pin against real administrative boundaries, so it works the same in a customer council and in one that has never heard of us. Reporting in Madrid and reporting in a village of 400 people is exactly the same gesture.
A report to the council, or a public record
The second difference is who sees what you reported. In a municipal management platform the report is a case between you and the technical services: you follow yours and get notified when it changes.
On CleanSpot it is a pin on a public map from the first moment. Neighbours see it, confirm it, add photos and can volunteer to clear it, alone or at a group event with invitations and a shared recap.
That changes what happens when the council does not arrive. In a municipal channel, the alternative to silence is chasing. In a network, the alternative is somebody acting.
What the social layer adds
- A public map with date, photo and coordinates for everything reported
- Volunteering and cleanup events with invitations, RSVPs and a shared recap
- Groups, comments and messages between neighbours
- Vision AI proposing severity and tags from the photo
- Duplicate detection within a few metres, so a recurring spot's evidence is not fragmented
- A cleanup lifecycle with before-and-after photos and credit to whoever did the work
- Works without coverage: the report is stored and uploads on reconnection
- 30 languages, which in coastal and tourist areas is not a detail
And if your council wants to manage it
CleanSpot also has a municipal dashboard: a triage inbox for the territory, assignment to internal crews or external contractors, tracking to closure, configurable email reports and analytics in the municipality's own timezone.
The starting difference is that the citizen network already exists before the council contracts anything. There is no adoption campaign to run: the reports are already there.
The honest answer is to use both
If your municipality has Línea Verde and the problem is the council's responsibility, report it there: it is the shortest route to whoever has to fix it, and you can also use their consultation service.
CleanSpot covers what falls outside: the dated public record that serves as evidence when a site recurs, the community side, litter neighbours can clear themselves, and every municipality where that platform is not present.
Sources
- Línea Verde — servicio para ayuntamientos (2026-08-30)
- Línea Verde — Google Play (2026-08-30)
Does Línea Verde work in any municipality?
No. It works in councils that have contracted it, more than 600 according to its own site. Elsewhere there is no service. CleanSpot works in any municipality because it resolves the territory from the coordinates.
Should I stop using Línea Verde?
No. If your council has it, it is the official channel and the shortest route to action. Use both: the official one to get it fixed, CleanSpot for the public record and the neighbourhood side.
Does CleanSpot offer environmental consultations?
No, and we are not going to imply otherwise. Línea Verde runs a consultation service answering within 24 hours and we have no equivalent.
Does either cost citizens anything?
Neither. Línea Verde is free to citizens and paid for by the council; CleanSpot is permanently free for citizens with no advertising, funded by municipal subscriptions to the dashboard.