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Reporting street problems in Vila Real district

Each council’s channel, its contacts and what it lacks, across all 14 municipalities, and one app that works in every one of them.

Last updated: 2026-10-19

What we found in Vila Real district

We read the site of each of the 14 councils: 8 have their own reporting channel, 2 route residents to A Minha Rua, the national form and 4 have nothing beyond general contacts.

Each channel serves only its own municipality and nearly always keeps the report between the resident and the services. CleanSpot is the same app in all of them: municipality and parish come from the coordinates automatically, and every report sits on a public map where neighbours see it and can help.

Alijó

Alijó council has its own channel, «Participação de Ocorrência» (cm-alijo.pt/balcao-virtual/participacao-de-ocorrencia), and also points to A Minha Rua, the national form.

  • Phone: 259 957 100
  • Email: geral@cm-alijo.pt

Boticas

Boticas council has its own channel for public-space reports: «Reportar Ocorrência» (cm-boticas.pt/comunicacao/ocorrencias).

  • Phone: 276 410 200
  • Email: municipio@cm-boticas.pt

Chaves

Chaves council routes reports to A Minha Rua, the national government form. It has no app of its own.

  • Phone: 276 340 500
  • Email: municipio@chaves.pt

Mesão Frio

Mesão Frio council has its own channel for public-space reports: the «Comunicar Ocorrências» form.

  • Phone: 254 890 100
  • Email: geral@cm-mesaofrio.pt

Mondim de Basto

Mondim de Basto council routes reports to A Minha Rua, the national government form. It has no app of its own.

  • Phone: 255 389 300
  • Email: geral@cm-mondimdebasto.pt

Montalegre

Montalegre council has its own channel for public-space reports: a «Reportar ocorrência» button in its online counter.

  • Phone: 276 510 200
  • Email: municipio@cm-montalegre.pt

Murça

Murça council has its own channel for public-space reports: «Comunicar Ocorrência» (cm-murca.pt/participar/comunicar-ocorrencias).

  • Phone: 259 510 120
  • Email: geral@cm-murca.pt

Peso da Régua

Peso da Régua council has its own channel for public-space reports: «Participar Ocorrência».

  • Phone: 254 320 230
  • Email: cmregua@cmpr.pt

Ribeira de Pena

We found no channel on Ribeira de Pena council’s site for reporting public-space problems. Use the general contacts, and CleanSpot for the public record.

  • Phone: 259 490 500
  • Email: geral@cm-rpena.pt

Sabrosa

Sabrosa council has its own channel for public-space reports: a report registration form («Reportar ocorrência»).

  • Phone: 259 937 120
  • Email: geral@cm-sabrosa.pt

Santa Marta de Penaguião

We found no channel on Santa Marta de Penaguião council’s site for reporting public-space problems. Use the general contacts, and CleanSpot for the public record.

  • Phone: 254 810 130
  • Email: geral@cm-smpenaguiao.pt

Valpaços

We found no channel on Valpaços council’s site for reporting public-space problems. Use the general contacts, and CleanSpot for the public record.

  • Phone: 278 710 130
  • Email: municipio@valpacos.pt

Vila Pouca de Aguiar

Vila Pouca de Aguiar council has its own channel for public-space reports: its «Sistema de Ocorrências – Infracontrol Online».

  • Phone: 259 419 100
  • Email: geral@cm-vpaguiar.pt

Vila Real

We found no channel on Vila Real council’s site for reporting public-space problems. Use the general contacts, and CleanSpot for the public record.

  • Phone: 259 308 100
  • Email: geral@cm-vilareal.pt

What CleanSpot adds, in any of these municipalities

  • A public map with the date, photo and coordinates of every report
  • Neighbours who confirm, add photos and volunteer to clear it
  • Group cleanups, with invitations and a shared recap
  • Location history, to show the council the problem keeps coming back
  • Works offline, in 30 languages, free and with no advertising

Sources

My council has no app. How do I report?

Through the council’s general contacts, or A Minha Rua if the municipality has joined it. And on CleanSpot, which works in every municipality and puts the problem on a public map, visible to neighbours and services.

Does CleanSpot send my report to the council?

When a council subscribes to CleanSpot’s municipal dashboard, reports in its territory land there directly, with triage, assignment and tracking. Until then the report is public and anyone can see it on the map; use the council’s channel too.